Shipping

 

Welcome to Anapno's Shipping Information page! We are committed to delivering your orders promptly and efficiently. Please review our shipping policies below to ensure a smooth shopping experience.

Shipping Destinations

Anapno currently ships to the following locations:

  • Domestic: All regions within Greece
  • International: Select countries within Europe. Please refer to our list of available countries during checkout.

Shipping Methods & Delivery Times

We offer various shipping methods to meet your needs:

  1. Standard Shipping (Greece)

    • Delivery Time: 2-4 business days
    • Cost: Calculated at checkout based on destination and weight

  2. Express Shipping (Greece)

    • Delivery Time: 1-2 business days
    • Cost: Calculated at checkout based on destination and weight

  3. International Shipping (Europe)

    • Delivery Time: 5-10 business days
    • Cost: Calculated at checkout based on destination and weight

Processing Time

  • Orders are processed and dispatched within 1-2 business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Tracking Your Order

Once your order has been dispatched, you will receive an email with tracking information. You can track your order via the link provided in the email or by logging into your Anapno account.

Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Some items may have shipping restrictions due to local regulations.
  • Large products, including air compressors, may require longer delivery times. Please contact us for more information.

Customs and Import Duties

For international orders, please be aware that customs and import duties may apply depending on your country's regulations. These fees are the responsibility of the customer and are not included in the shipping cost.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer service team at info.anapno@gmail.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.

Returns and Exchanges

Returns of undamaged and unused products under 30 days will receive a full refund or exchange.

Contact Us

For any additional questions or concerns regarding shipping, please contact our customer service team:

Thank you for shopping with Anapno. We appreciate your business and strive to provide the best possible service.